Customer Testimonials
I had a issue with my truck of 14 years and they were able to no only work with me in trying to get my initial issue taken care of, but also helped with additional problems I had asked them to take care of going above and beyond to be accommodating. I can not thank them enough for their work and highly recommend them to anyone needing repairs.
Sold me a defective vehicle that will make you wreck and promised to fix but keeps blowing me off now that they got their money.
We are very satisfied with the service we have received at Griffin Ford in Tifton, Ga. We would and have recommended them to family & friends for sales and service. Thanks Griffin Ford for taking such good care of us and our Lincoln!
I always receive awesome service at Griffin Ford Tifton! The staff are always very polite and friendly.
Griffin Ford of Tifton is a great place to car shop. From the time I first called, to the final signature, everyone I came in contact with seemed to put me first! The greeters, the sales person, manager, finance, and even the service department were very easy to work with. My whole experience was stress free. Thank you Griffin Ford.
As a female, it's pretty uncomfortable when there is a concern, and the men in charge speak to you as though you have no common sense when it comes to answering a question or giving feedback to a question. You leave or sit and wait with a sense of feel, Are they price gauging me because I'm a woman or is this the same information they would offer to a male? But overall great atmosphere.
Very friendly and a pleasure to work with. Explained every step of the way through the process.
The service department is great. I have purchased 4 vehicles from Griffin Ford and have all my service needs done there.
I purchased my Escape from them & I have had to take it to the shop on MANY occasions for MANY issues & the issues have yet to be resolved, I have had to involve Ford Motor Co. To assist me & the repairs haven’t been completed! Griffin Ford would be the last place I would purchase or refer anyone to purchase a vehicle from!
All interaction with the staff was very cordial and professional. I would consider to being a repeat customer.
Mr Harvey Shaw was very nice and helpful with the progress and everyone else was very nice and pleasant
Great professional people. They took awesome care of me in every aspect of the buying process.
I always receive awesome service at Griffin Ford Lincoln. Shane and Cody were Great to work with.
Everyone at the dealership was knowledgeable, professional, efficient and offered awesome customer services. Would recommend Jinny to anyone in the market for a new or used vehicle.
We are not local to Griffin Ford but were treated like family when we visited. Purchasing our vehicle was kind of a spur of the moment decision for us and Griffin made it an easy decision. I really appreciate the fact that they did not try to mark up the MSRP the way most dealers are doing now
I always receive great service at Griffin Ford Lincoln. They are very professional and very proficient.
Ginny is the best...she handled the deal and even waited for me to get off work to finish up paperwork, then showed me all about the bronco in which i love!!!
Always a pleasure. Stacey is my go-to guy for car service and repairs on my vehicle.
It was a pleasure dealing with Josh and Shane during the purchase of our new vehicle. They were very knowledgeable and answered all my questions about the vehicle. They were upfront and honest about any questions that I had for them. Great experience!
GOOD CUSTOMER SERVICE. THE TIME THAT MY VEHICLE WAS SERVICED WAS NOT LONG AT ALL.
Thank you for your help , I will be back again for service and new vehicles
Jody and Kevin were great to deal with. Kevin went above with what we thought the problem was and we had several other problems and he took care of them. Very pleased.
Service was great. People were friendly and responded immediately without losing a lot of time.
Jenny is amazing to work with. I would recommend her for all your car needs! She is awesome!
Great customer service! Harvey is the best! Such a sweet man and very knowledgeable. Shane, the finance manager, did a great job as well. I am so pleased with the entire purchasing experience. And I love my new Expedition Max!
It is very clean everybody act very professionally the customers feel right at home when they enter the business it makes a big difference when you are greeted with a Mr or Mrs that is a game changer.
This is the third vehicle I have purchased and had serviced by Griffin Ford. I have been very satisfied with them or I would have not been dealing with them since 1990. Five stars & I don’t usually give that good a rating as it does not leave improvement room.
I have been doing business with Mark for years. Always have received great service and professional care from both the sales department and service department.
We had a wonderful experience during the purchase of our 2021 Explorer. This is the second vehicle we have purchased from Griffin Ford and I would not hesitate to go back to them in the future. Benjamin Gay was our salesperson. He was friendly and helpful and a joy to get to know. I would definitely recommend Griffin Ford.
They worked hard to make sure I was satisfied. Shane and Ben went the extra mile to ensure I was pleased with the vehicle I was leaving with
They were very helpful and got it were we left with a vehicle. Keep us informed with each step that they were taking and updated.
Top quality work. Great service. Always done me a great job. I got there an hour early and they took my truck right on back.
Parts and Service Dept did a great job with my F250. Helpful with pricing parts and setting up service appt. Received a text and call telling me my truck was ready.
They did a good job in a timely manner and a battery had to be ordered. It came in and I was called right away to bring my escape in to have it replaced. Pleased with the service.
Outstanding service, a ten out of ten stars. I would highly recommend this dealership for both sales and service. Great facility and their staff was outstanding with everyone I came in contact with. I will definitely be back!
Visiting Griffin Ford in Tifton for normal maintenance is a pleasant experience. Everyone with whom we interacted greeted us with a smile and respect. It is heartening to know our Edge is in capable hands.
I can always call Kevin with any vehicle problem and know that I will receive exceptional service! The service department staff are friendly, efficient, knowledgable and timely.
Love my new Lincoln. Great Customer Service. Ginny Shelton was great in helping me select my car. Update on car was set up and completed.
Wonderful dealership! Top notch customer service! I would recommend these guys to anyone looking for a new or used vehicle. They will find what you want to fit your needs! This is my second purchase from these guys.
I had my Lincoln MKS serviced here for the first time. WOW! What a difference from Fitzgerald Ford. I didn't have to wait, service reps were kind and courteous. They really rolled out the red carpet. Griffin can sure teach those folks at Fitzgerald service department a thing or two ....I will be back.
After difficulty in determining issue had a relatively quick turnaround and car is now running great. New engine was kind of pricey, but came with 3 year unlimited mileage warranty.
Service and staff were timely and very efficient...couldn't be better...if I have any problems with my wife's car in the future...I will be back.
This is the second truck and fourth vehicle we have purchased from Ginny. I have special ordered both of the trucks and they have arrived by the expected date. Ginny has worked with me over weeks to set up the truck exactly how I want it, found packages which save me some money, and located every offer available from Ford. Financing and paperwork was easy and the service department has been great. No questions on warranty work. I'm happy to recommend Griffin Ford and Ginny to anyone looking for a vehicle. And I've sent people to the service ...
Griffin Ford made the experience extremely easy and painless. The team from owner to my sales rep took the time to consider what I needed, make recommendations, and let me try different vehicles to decide. I love the new Ranger. It is the perfect truck for me. I appreciate the experience with Griffin Ford.
Didn’t have an appointment but I was still out within an hour. They also got the part I needed by the next day I ordered it. Everyone was super nice and helpful.
Our fuel pump went out on our truck. Griffin Ford was there within an hour to tow it to their dealership on a Friday afternoon. The following Monday they replaced and had it ready before noon. Thank you Griffin Ford, great work!!
Staff is very friendly and helpfull. I would recommend them to everyone that needs a repair or service. A very professional atmosphere and pleasant experience
The Staff at this dealership are very professional. They work hard to get the best deal that will suit the buyer. Highly recommend this dealer for any needs.
Had an appointment for warranty part replacement and found that the replacement was not available after I drove 45 miles to get to the dealership. I had a problem with a cracked rim and don't feel I got the proper cooperation in trying to resolve the problem.
Great deal, wonderful staff, and excellent buying experience. With the help of Joshua Moore we were able to secure a new vehicle. Purchasing an automobile at Griffin Ford Lincoln was the most stress free car buying experience we've had in our lives. The environment was no pressure and the staff first rate. They were professional, knowledgeable, and friendly. The team of Joshua, Logan, Shane, and Kevin all worked hand-in-glove to make our experience as easy and seamless as possible. From the GREAT DEAL to the maximum trade value given, everything and step was geared toward "earning our business&...
Great staff and a great deal. Wouldn’t think of shopping elsewhere. I always get a good deal, from buying to my trade in value.
Awesome service as always. Great quality of work and very customer friendly in everything they do. I would definitely recommend this dealership to any and everyone.
Always use Griffin Ford for our two Ford vehicles. They are always prompt, friendly and do a great job. Always know where my car / truck stands in regard to required or suggested service.
We have used this dealership and especially the service department for many years. They have taken excellent care of us and all of our vehicles.
Service is always fast and the staff is always friendly. There is a nice place to relax while I wait on my vehicle. Snacks or drinks are readily available.
The staff are professional, courteous, dependable, and knowledgeable. I am always pleased with the exceptional service I receive when taking my vehicle in for maintenance.
Had the misfortune of my husband's truck breaking down on the interstate nearby. The truck had just been 'repaired' with a new fuel pump prior. So the mechanic knew that it was likely not that, but advised a new fuel pump be put in regardless. They took a week to do it, my hubs had to rent a car to get home. They charged us $910 for their expert repair and it lasted all of 3 hours. We had it towed to another Ford dealer who expertly discovered the real problem was a wire short - $200 repair. I informed Griffin Ford ...
While I had a very negative experience with the parts and service department at this dealership, I did have a chance to deal with the sales department. Sales dept is super friendly, let me borrow a vehicle to drive while my truck was in service for an extended period of time (service originally made me pay to rent a vehicle from enterprise) I would highly recommend dealing with sales and would even purchase a new vehicle from them given the opportunity, just would not return there for any service work to be performed!
Was broke down on the interstate close to Ashburn, GA traveling from Kentucky to Florida for work. The diesel mechanic in Ashburn was off on vacation, so I called Tifton which I was told they had 3 diesel mechanics and would have be on the road by end of business the following day for a turbo failure. By quitting time the next day, I was then told it would be before lunch on the next day (Friday). By lunch time, I was then told it would be completed before quitting time. At 5, I was then told the mechanic would come in ...